Refund and Returns Policy

At Lush Digitals, we strive to ensure your complete satisfaction with our digital products. However, due to the nature of digital goods, we have the following refund policy in place:

  1. Refund Eligibility:
    1. Refunds are available if:
      1. The product is defective or not as described.
      1. The product has not been downloaded or accessed.
      1. The refund request is made within 14 days of purchase.
  2. Non-Refundable Situations:
    1. Refunds will not be provided if:
      1. The product has been downloaded or accessed.
      1. The customer changes their mind or no longer needs the product.
      1. The issue is due to user error or incompatibility with the customer’s system.
  3. How to Request a Refund:
    1. To request a refund, please contact us at [your email address] with your order details and the reason for your request. We will review your request and respond within 5 business days.
  4. Approved Refunds:
    1. If your refund is approved, it will be processed within 7 business days, and the refund will be credited to your original payment method.

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